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FREQUENTLY ASKED QUESTIONS
What products do you offer?
We offer a wide range of baby products including clothing, toys, feeding accessories, diapers, nursery furniture, strollers, car seats, and more. Our goal is to provide everything parents need for their baby's comfort and safety.
Do you sell products for newborns?
Yes! We have products suitable for newborns up to teenagers aged 14. You’ll find age-specific items categorised in-store.
Are your products safe for babies?
Absolutely. We source products from trusted brands known for their safety and quality standards. All items comply with relevant child safety regulations.
What is your exchange policy?
We accept exchanges within 7 days of purchase, provided the items are unused, in original packaging, and accompanied by a receipt. Some hygiene-related items may not be eligible for return.
Do you offer gift vouchers?
Yes! Our gift vouchers make perfect presents for baby showers or new parents. They are available in various denominations and can be used in-store.
Is there someone who can help me choose the right products?
Of course! Our friendly and knowledgeable staff are always ready to assist you in-store.
Do you offer discounts or promotions?
Yes, we regularly run seasonal sales and special promotions. Be sure to follow us on social media to stay updated on the latest offers.
What payment methods do you accept?
We accept major credit/debit cards, UPI and cash for in-store purchases.
Do you provide installation services for items like car seats or cribs?
Yes, we offer installation support for selected items such as ride-on cars, cribs, and strollers. Please contact us in advance to schedule a service or inquire about availability.
Can I place an order over the phone?
Yes, phone orders are accepted during business hours. Our staff will help you select products and arrange for payment and delivery.
Is it safe to use baby skincare and health products from your store?
Yes, we only stock baby skincare and wellness products from trusted, certified brands that are dermatologically tested and pediatrician-approved.
How can I contact you?
You can reach us at customercare@littleshop.in
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