Order & Return Policy

Order & Return Policy

At Little Shop our aim is to provide 100% satisfaction to our customers. If for any reason you are not satisfied with the product, we are here to help.

Following are the details of the return policy that is applicable for all the items sold on Little Shop:

Clothes & Footwear

10 days from delivery date. To be returned to any store of ours or to be informed and picked up for address of which it was delivered. Shipping charges as applicable, for goods to be returned or exchanged.

Other Products

No returns accepted on the following items.

  • All furniture Items
  • Baby Creams & Ointments
  • Baby Food & Infant Formula
  • Baby Gift Sets
  • Baby Pacifiers
  • Baby Wipes
  • Baby diapers
  • Big Furniture items (unless defective)
  • Books & CDs
  • Bottles & Accessories
  • Breast Feeding
  • Cars, Bikes, Cycles, Tricycles
  • Cleaners & Detergents
  • Cloth Diapers/Nappies
  • Combo
  • Cots, Prams, and Basinet
  • Diaper Rash Cream
  • GiftCertificate
  • Graco
  • Grooming
  • Health & Baby Care
  • Himalaya
  • Hygiene Items
  • Inner Wear & Thermals
  • Johnsons & Johnsons
  • Kids Gift Sets
  • Lotions, Oils & Powders Oral Care
  • Make Up & Cosmetics
  • Maternity Accessories
  • Medicine & Thermometers
  • Mosquito Repellents & Care
  • Silverlit
  • Soaps, Shampoos & Body Wash
  • Stationery
  • Teethers & Soothers
  • Toyhouse Drones

Please note that there may be certain products in the aforesaid table that may or may not be returnable as otherwise mentioned against them above. For all products, the return policy on the product/combo page shall prevail.

Please return your purchase in its original packaging with all the parts and freebies with your original receipt for a refund. Please make sure that the product(s) are properly packed when you are returning it.

Please note that if an incorrect product(s) is handed by you to by our courier service partner, Little Shop shall not be responsible for any loss/damage/theft caused to such incorrect product while in transit or otherwise.

If any or all the products that were originally part of an order placed using a coupon or offer are returned then the coupon code/offer will no longer be applicable on the order. The benefit of the coupon/offer will also not be included in the refund. If the product(s) returned are part of any free offer such as Buy 2 get 1 free or Buy 1 get 1 free, all the products related to the offer have to be returned, as they have been purchased as part of a group offer.

Products purchased at Little Shop stores shall only be returned at the stores. No returns of products purchased at the store shall be accepted online through the website.

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